After Sales

What to expect?

A consulting and engineering company, Hi-Rise specialises in the design, fabrication and installation of customised height safety, fall protection and suspended access solutions.

From initial design through to ongoing inspection, Hi-Rise can take care of all your height safety requirements including risk assessment, engineering, custom fabrication, installation, inspection, management and reporting, recertification and after sales service and maintenance.

Whether you require a simple handrail or complex design and height safety risk management services, Hi-Rise has a solution to suit every need.

Safety is our business

With many years of industry experience, Hi-Rise designs and manufactures innovative products and systems that provide safe access for operators working at height.

A recognised leader in its field, Hi-Rise has designed bespoke solutions for many landmark commercial projects including Melbourne’s iconic AAMI Park, the Museum of Victoria, Melbourne Exhibition Building, Sidney Myer Music Bowl and Elizabeth Quay Towers.


To protect people working at height, our fall protection services include risk assessment and design right through to installation, inspection and recertification.


To deliver innovative height safety solutions to suit each specific site, our engineers design bespoke systems which are custom-fabricated in our factory to full regulatory compliance.

‘After gaining an in-depth understanding
of each client’s needs, Hi-Rise uses research,
lateral thinking and engineering expertise
to design,
custom fabricate and install height access solutions
to suit every project.’

Request a Quote

Leave your details so that our estimating and design team can assess your project.

Receive a proposal and free consultation.


Hi-Rise Blog


Working safely at height …the passive approach

July 6, 2022
The most serious risk associated with working at height is a fall, leading to death or long-term injuries. If exposure to the fall hazard can't be eliminated, passive fall protection measures, such as guardrails, are recommended as the next effective control measure.

Rope Guide Rails

June 7, 2022
Rope Guide Rails are a rope access solution designed to protect delicate balustrades and other structures on high-rise buildings from loads placed upon them by industrial abseiling teams performing maintenance work on their facades. Learn more about Rope Guide Rails, their use and wide range of applications.

Are solar panels crippling your fall protection efforts?

October 26, 2021
The increase in solar panel installations on commercial premises can present working at height challenges, placing workers at significant risk due to falls from height. It's critical that careful thought is given to the effective installation of fall protection systems or to ensure existing systems are still fit for purpose.

Building maintenance and industrial rope access systems

August 30, 2021
Industrial rope access systems allow technicians to access the inaccessible. In this case study, we look at a non-invasive and portable access solution that enabled rope access technicians to install rail systems to the facade of a building devoid of any pre-installed anchorages.